SERVICES
Tailored solutions for
every stage of conflict
01
Training & Facilitation
We are content & creative facilitation experts. Our core in-house training programs focus on helping participants grow from being unconscious communicators to collaboration champions. Our Leveled Program, and our 2-day Mediation and bespoke offerings, foster conflict confidence and competency.
02
Profiling Tools & Assessments
We use research-backed psychometric tools to increase self-awareness, explore team dynamics and solve organisational challenges. We are certified TTI Success insights® (DISC, Workplace Motivators & Emotional Quotient) and Conflict Dynamics Profile® practitioners, and Conflict Management Styles experts.
03
1:1 Coaching
Our coaching service is specifically designed to empower individuals to develop the skills needed to manage conflicts independently and successfully. We use the CINERY Conflict Coaching® model, a proven effective and collaborative approach to resolving conflicts.
04
Mediation
Our highly skilled, independent, and Nationally Accredited (NMAS) mediators provide a confidential and structured process to enable a constructive discussion and resolution of issues. We empower people to reach mutually agreeable solutions and focus on interest-based and sustainable negotiations.
05
Facilitated Discussion
Our facilitators work with teams experiencing conflict to engage in a constructive and supported dialogue on issues that need resolution. Less formal than mediation, these discussions often work toward an understanding of the past and preferred ways of communicating and working in the future.
ABOUT
All about
The Collaboration Group
Welcome to The Collaboration Group, where we redefine conflict as a catalyst for positive change and a pathway to organisational excellence.
Led by our founder, Bonnie Miller, we champion a paradigm shift in how we perceive and approach conflict. Recognising conflict as an inevitable part of personal and professional landscapes, we advocate for its constructive management in our everyday working lives.
With our renowned expertise in conflict resolution, training, facilitation and mediation, we stand at the forefront of incorporating theory into practical solutions using insightful methodologies.
Our mission is to empower individuals and organisations to navigate the complexities of conflict with confidence and finesse. We lay the groundwork for organisational innovation and personal growth.
Let us guide you in creating a resilient framework for transforming conflict into collaboration.

APPROACH
Our goal is to minimise the cost of conflict and maximise its benefits
Conflict can be costly in terms of time, money and well-being. Lost productivity due to unproductive conflict can be a significant burden.
At The Collaboration Group, our services help you and your organisation manage conflict in a constructive and productive way. By investing in us, you will learn how to turn conflict into opportunities for connection and innovation.
TESTIMONIALS
What our clients are saying

Clearly have extensive experience & knowledge. Always engaging and interactive, even though we were online and in another country!
Global Coaching Program
Afterpay

Fantastic, insightful & very thought provoking. Increased my self-awareness, really enjoyed the program
"Working Collaboratively" Workshop
Cabrini Healthcare

The training was exceptional...supportive and encouraging. Best professional development I've ever attended.
NMAS Mediation Training
Magistrates' Court of Victoria
FAQ
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